Call Centre

Caller delay

Checking the caller audio delay…

Listen to the caller through your immediate phone connection. Dump removes pending caller audio from the separate PlayIt URL input. Your Remote Studio microphone keeps working independently. Mute caller or End caller stops further caller speech. The delayed public player cannot provide a timely warning.

Keeping calls suitable for broadcast

Phone callers choosing games or live-show calls hear the on-air rules and must press 1 to join the queue. They remain off air until you screen them privately, mark them ready and choose Put on air.

Check their name, topic and suitability. Browser guests need the same briefing from you. While a caller is on air, Mute caller now and End caller now act without an extra confirmation.

Use Dump only when the Caller delay panel says it is ready. Mute stops new caller speech; use Dump too to remove speech still waiting in the buffer. End disconnects the caller and clears pending caller audio. There is no automatic speech filter, and audio already released cannot be recalled. The presenter must listen to the immediate phone connection throughout the call.

Browser interviews

For longer interviews, use VDO.Ninja over the internet instead of asking your guest to telephone. Its hosted service is free; normal internet or mobile data charges may apply.

Choose Create a Room, then copy the guest invitation from the studio. Ask your guest to use headphones and join with audio only. Joining does not put them on air. The interview audio must be connected to your broadcast mix and checked first; this browser studio is separate from the telephone queue.